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Yemen, Sanaá
1 Level
716 Review
45 Karma

Review on OldPAPA by Thomas Unruh

Revainrating 2 out of 5

A disappointing experience with the OldPAPA online store

I love shopping online, so when I heard good things about OldPAPA's assortment of outdoor gear, I was eager to check it out. However, I was disappointed and irritated by my interaction with their online store. The website is first and foremost poorly designed and challenging to use. The search feature is cumbersome and unreliable, and it is packed with extraneous information. The things I was looking for were difficult to find, and when I did, the product descriptions were vague and didn't give me enough information to make an informed decision. The checkout procedure was a nightmare, which only made things worse. During the checkout procedure, I made a number of mistakes, and it took several tries until my order was finalized. The entire procedure took an excessive amount of time and was annoying. Finally, I was disappointed with the products' quality when my purchase did finally arrive. The equipment certainly fell short of expectations and was expensive. The snowboard boots I bought were of low quality and lacked the support and comfort that I need, and the wetsuit I bought was unpleasant and poorly fitted. In conclusion, I had a disappointing experience with OldPAPA's online store. The checkout process is cumbersome and time-consuming, the website is badly designed and challenging to browse, and the product quality is underwhelming. I won't be purchasing at their website again, and I wouldn't advise anyone searching for a good online shopping experience to do so either. There are plenty alternative outdoor gear shops that provide better websites, better items, and an all-around better shopping experience.

Pros
  • Product descriptions that are thorough
Cons
  • Transport Holdups