Review on 📞 ooma Linx: Wireless Phone Jack for Enhanced Connectivity with Ooma Telo and Ooma Office VoIP Phone Systems. Seamlessly Connect Extra Phones or Fax Machines Wirelessly. by Yesenia Quirante

The biggest complaint, the customer support is often difficult to handle. You get a "first level" person on the phone who may or may not (in my case) know what they are talking about. Finally, if you insist and call back, you can go to the second level of support. This level knows a lot more and can usually solve your problem. When I had an issue with the OOMA app, I was told that the issue would be escalated to someone else. It did, and the next day I was informed that the problem was due to a bug and would be fixed in a future update. Didn't solve my problem, but didn't blow my mind either. I hope that the problem will be solved soon (related to the inability to download my contacts from a smartphone). In terms of actual phone service, I found that the poor call quality was due to my T-Mobile internet service being a bit unreliable. I have fewer issues with a Verizon hotspot, but the limited data plan means I have to use T-Mobile's unlimited data plan for most of my data usage, which isn't as sensitive to jitter and latency. I end up leaving the OOMA service and trying to find the right ISP for all my needs (Cable, DSL not available).