I like that we can have our own custom fields so when you are dealing with multiple clients or different types of services this helps us keep track of everything very easily! Also being able to create new tabs within each client's account has been helpful too since sometimes they don't use some things from other accounts but still need access to those files. Sometimes there isn’t much room left after adding folders and subfolders which could be improved upon. We also had issues at first where if someone didn’t log off quickly enough then certain documents would disappear until another person logged back onto the computer. This helped solve an issue with users logging out while working remotely and not saving any work before leaving.