I've worked with special over my entire career as an artist/designer so far! They are always willing to go above & beyond when it comes down making sure that your project is exactly what you need or want them too make happen :) Sometimes they can be very slow getting back to me once we have set up our initial meeting - just keep pushing until someone gets off their butt about something!! This isn't bad per se though because this ensures good communication between client / designer from start till finish of production process which makes everything run smoother than if there was no follow through by anyone involved (client included).