I like how easy it was when we first started using this software because some other programs are more complicated than others but cobamms has been extremely simple so far! The only problem i have with there system right now its not letting me update my report once you close them out or go back in time if something happens then they don't always let u know what happened exactly which can get confusing sometimes.. But overall great program tho just make sure your computer meets their requirements before purchasing!! Make good usefull decisions about any problems/issues you encounter while working within COBA CMS.