I like how easy it was for me as an individual customer, or even my business partner in general,to manage all of our accounts at one time! It's great because we both have access from anywhere without having to send each other files via email. The only thing I dislike about this software has been some glitches here and there but they are working hard to fix them so far things seem good overall. This program can be used by any size business no matter what industry they're involved within. We use this system mainly for marketing purposes such as sending out newsletters etc.