Received first from Revain. First, the app constantly looks like it's frozen. Turns out I have to wait almost a minute on the app's main screen for my pictures to show up since I have 32,000 pictures. No warning that the interface is loading, no progress bar. Nothing. Looks just hung. As soon as I figured it out, it said it needed a firmware update. The firmware update seemed to run, hit 100%, and then broke the onboard firmware, making it unable to connect. Support advised sending it back to Revain. Got a second one. He pocketed it, printed out two pictures, and now he keeps saying I'm out of paper. I am using genuine Kodak paper, I have a full set, the printer tray is full and it shows empty. I've taken it out, replanted it, added more etc, and he still insists it's empty. I reset it using the small reset hole (often due to a paper jam). The paper is blue side down as desired. Just a piece of junk. The two photos he printed were good, but basically they're a step away from being useless.
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