The customer service was great! They were very quick to answer our questions. They also helped me when I changed my credit card information so they are easy to work with. I wish there was an option to transfer my domain over to another registrar, but it was not available at the time I needed it. We had previously been with GoDaddy, but they started charging us more than we wanted each year for our domain registration. So we switched to Nominalia. It's still expensive, but it's much cheaper than what we used to pay.