The platform is easy to use by both employees as well in our external partners during an investigation or remediation process such us PCI DSS compliance audits (eMSPs). It's flexible enough so you can change/adjust if needed without requiring too much time from IT department support staff - which was really important when we started using it almost two years ago now! I wish there were more options available within their "Incident Response Templates" section; like being able choose different types of emails instead just one generic email template per type e-mail address found at breached website etc., but this requires development effort outside what they offer outofthebox already? This has been resolved over 2 year period since i joined my current employer who uses BreacherX IncidentResponsePlatform thoughout organization. I like how easy it is to use. It has some really cool features in there but nothing too specific you need me to say about them because they're great! The ability to have multiple teams working together at once was helpful. This program helped us be more organized when dealing with our DataBreach Incident Response Plan (DRP). We could create new templates easier than we used to do before using this software.