To be honest, we were a little hesitant when we first bought this machine. Before I buy a home machine, I always check the reviews below to see general flaws or complaints, and several people have mentioned that the machine is leaking or easily damaged. (I've had too many burns in the past so I'm very careful) I watched a YouTube video and it inspired me to take a chance and buy this steam cleaner. And you know what? We LOVE this steam cleaner and I just finished using it before writing this :) We had to find a cleaning machine to help out because we have an aging dog who has a few 'accidents' on the carpet every week. Calling in a professional once a month has gotten expensive, so we wanted to find a home device that actually works and is easy to clean. That's all! We use the recommended soap, very hot water and this thing works like a champ. After drying, the carpet will be clean and soft, not hard. Soap as other people have mentioned here. Plus, it's SUPER easy to clean. I waited a full 2 months before posting my comments here to make sure everything is going well and this car is great! If you need a home machine, take a good look at this one.
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