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New Zealand, Wellington
1 Level
732 Review
51 Karma

Review on Gydandir by Josh Zuvers

Revainrating 3 out of 5

An Unsatisfactory Shopping Experience at Gydandir's Online Store

Unfortunately, our experience with Gydandir's online store did not live up to my expectations of it being a dependable source for all of our office requirements. I had great hopes for it. Despite the fact that they have a large selection of products, our trip to the store was marred by a number of problems that made purchasing an unpleasant experience. To begin, their website is not designed in a way that is user-friendly. Because it is so difficult to navigate, it took us quite some time to locate the merchandise that we required. In addition to this, their search function is not very accurate, and in order to find what we were searching for, we frequently had to scroll through pages that contained products that were unrelated to our search. Second, there is a lack of consistency in the overall standard of their products. We had to go through a laborious and drawn-out procedure in order to return the printer that we had purchased because it broke down after only a few weeks of use. Last but not least, they have terrible support to their customers. We made multiple attempts to contact their support team in order to receive assistance with the printer problem; however, we were unable to get a response from them. When we did eventually hear back from them, however, they were ineffective and appeared uninterested in finding a solution to our issue. Our interactions with the Gydandir online business were, on the whole, less than satisfying. In my role as a product manager, I place a premium on quality, dependability, and providing outstanding service to customers; however, Gydandir fell lacking in all of these regards. In the future, we will be searching for a supplier that is more reliable to meet our office's requirements.

Pros
  • Products of a high quality offered at values consumers can afford.
Cons
  • Some goods' quality is in question.