Arrived on time, and with all the parts needed to install. No instructions were included, but it's pretty self-explanatory (and all you need is a standard drill, and a phillips screwdriver). The organizer itself seems pretty sturdy, and has a strong spring-loaded grip which will not allow your tools to slide. That said - it's a bit tricky to take your tools or broom out, once snapped in (pro tip: you have to push the grip from the bottom left to release). The one negative for me was that my stick vac can't be snapped in, as the handle makes it stick out too far from the wall to grip (not a flaw of this device - just an inconvenience) and the fold-out hooks (which I had hoped to hang it on) seemed to flimsy to support the weight of the vacuum without breaking. But if you just need this for standard broom/mop/dustpan etc - this is a pretty great and soundly built item, for super cheap. Would definitely buy again.
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