I have been using this tool for over 3 years now and it has always been reliable and easy to use. Sometimes it can be slow but that is only because of my computer's speed. The support team is also very helpful and responds in a timely manner. I would highly recommend this software! It is very simple to use and I love how simple it is. If you are looking for something that helps keep track of all of your tasks, this is perfect for you. We have used it with our marketing department and they love it. All of their tasks are kept organized in one place so they know exactly what needs to be done each month and when it has to be completed.