The accuracy of this service makes it hard for me work as I prefer my job done with higher quality over lower price but what they do offer is great - easy interface (as compared against other providers i've used) plus good customer support which comes in handy many times when having issues! there are few things that might need some improvement such an option not auto complete during typing like MS word would be cool otherwise everything seems fine so far! very helpful platform especially at home taking care where you can't focus enough or well since we have kids around who require attention every now n again while working away from office/home base ;-) I like that it is easy to use. It has the ability to go through multiple pages of notes at once. The customer service is great as well. They are always willing to help. There isn't much that I dislike about this software. It does what we need it to do. If you want an easy to use solution for your medical transcription needs then this is the software for you. We have been able to streamline our workflow with this software.