I advise avoiding Heartybay if you want high-quality art and craft materials. The impressive selection of materials that this online shop claims to offer is actually a nightmare that will have you doubting your artistic ability. The canvas appears like a furry mess because the paintbrushes shed more than your pet canine does. You'll think you're dealing with mashed potatoes instead of art supplies because the paints are so clumpy. the paintings, too? Let's just state that they are transparent because they are so thin. I won't even begin to discuss the sketchbooks. At the slightest contact, they rip and smear like tissue paper. How about the textiles and yarns? They fluctuate just like the weather report. You can never predict what you will get. Heartybay's consistently subpar customer care is the only thing that never changes. They don't reply to your emails, and when they do, it's just a canned answer that doesn't even touch on the real problem. In conclusion, avoid Heartybay if you want to spare yourself the aggravation and disappointment. Your artistic ambitions will suffer a slow, painful death there.