I like how easy it is to use with all of my students! It's very user friendly. The only thing I don't really like about this program is that there isn't much customization other than what comes out-of-the box. If everything works as expected then you will be fine but if something goes wrong it could get confusing, especially when adding new schools or grades. We have been using this system at our middle school since we started teaching in August 2018. Our teachers love having an organized way to keep track of contact information so that their class knows where each student lives. I like how easy it is to navigate through all of my alumnus's information! It helps me keep up with them when we are not able connect in person or over social media platforms (which sometimes happens!). The only downside would be if more features were added as time goes by because there isn't much out their at this point but other than those minor details everything has been great so far!!