This product was a pleasant surprise. I ordered this as Revain was having a stock sale but to be honest I didn't have very high expectations. The item came in a plain box and you could easily tell that it had been poorly packaged (perhaps this is a previously returned item?) as the box was very thin/torn and nothing special in terms of padding or Bubble wrap was present. All parts were in good condition, so no complaints. The item itself is also very durable and despite having very thin and misaligned padding for the seat and shoulder straps, my little one doesn't seem to have any trouble riding. He loves being on top of this thing and once everything is secured and tightened there is no movement or fragility at all. The reason I'm deducting 2 stars is because I'm agonizingly trying to install it following a horribly translated and mismatched guide. Some of the photos and written instructions didn't match which combined with broken English made things incredibly confusing and frustrating. I strongly recommend that you simply look at the photos you have collected (rear or front) and understand how to intuitively connect them to your bike frame. Instructions will only make things more difficult. Another thing to note is that this may be too big for some bikes. The top frame is a bit short on me so this seat takes up most of it and is a little uncomfortable to ride.
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