The best thing about this software it's that you can manage your tables from anywhere in any time with no problem! I have to say there are some things i dislike but nothing majorly so far! Maybe if they would add more features or make them better we could see improvement of their product as well!! We use table manager mainly because its very simple yet powerful at managing our reservations (we don't need much help). It has been helping us organize all information related to customers who book through restaurants website such as emails address etc., which makes communication easier between employees when booking customer orders via phone calls/texts, emailing clients directly regarding availability changes ect.. This helps me keep track of everything without having multiple spreadsheets open up. Also being able to create new menus easily by simply adding items into my database instead of manually creating each item one after another takes less amount of work than doing manual tasks otherwise required. If anyone wants something.