I love how easy it is to use! It's very intuitive for new users as well. The ability to access from anywhere with internet connection makes this program ideal if you are traveling or working remotely without needing constant support/supervision by your office staff members who may be in another state or country than where they usually work out-of-. There were no issues that we ran across while using our live system during my tenure at ACU Bases (2 years). We didn't have any problems keeping up wtih patient appointments nor did we encounter difficulty accessing patients' files when needed. This product has made life easier not only within an individual practices but also between multiple offices which allows us all greater efficiencies through shared resources via online communication tools such as eMeetings.