I like that it is very easy for my team members who are not computer or tech savvy at all! The platform can be used by anyone without any technical know how as well which makes our work easier overall when dealing with clients/prospects via social media sites such us Linkedin & Twitter etc.. Easy access of information regarding potential leads within seconds using their search functions helps keep up momentum quickly during busy periods throughout each day!! Not much really but if there was something i would say maybe more focus could have been given towards lead generation rather than just keeping track / managing prospects once they signup? We use this product mainly because we needed an affordable solution (we pay monthly) where multiple people were able get into contact easily online so no need having separate email addresses set aside specifically only dedicated solely toward sales activities.