I have to say the customer service from this seller is second to none. They went out of their way to get me a working scale. The first scale I received was defective. The sensor was probably damaged during transport. Support immediately offered replacement scales. I received a replacement scale and checked everything. I am pleased to report that the scale is working well and the weight measurements are within tolerance. The scale arrived well packaged, very solid scale. After unboxing I put 4 AA batteries in the base (a power cord is included but I wanted it to be portable so I used batteries) and ran accuracy tests with the gram weights I already have. I would recommend the scale to anyone who needs accurate measurements in the kitchen.
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