I like that it's easy for me as an individual user of splitmetricsto make changes in my own account without needing any help from support team or anyone else! It can be difficult at times when there are too many features but they do have some helpful tutorials if needed so not much dislike here really!! The only thing i don't think we need anymore with this product would possibly maybe adding more templates (more than just two) - perhaps 3? Maybe 4?? But overall great software which has helped us improve our conversions by quite alot since using them last year now :) We were struggling getting higher conversion rates before splitting tests between different pages within one website where people could choose what type ef test was best suited towards their needs eg free trial vs full price etc.