I like how easy it allows me to create content which can be used across my organization without having an IT department or expensive software licensing costs - just pay per use! The interface could look more professional but this isn't really something we have control over as they are using their own design system so there's not much you'd do about it if anything did come up with regards to aesthetics (and even then perhaps). We've been able to add our internal documentation onto one page instead of multiple pages by creating mind maps from existing documents/pages.