Review on IRON °FLASK Grip Coffee CM_16DarkNight by Jamar Gow
I really wanted to love this mug but the customer service was amazing!
I really wanted to love this mug, but no. The screw cap just won't come off, the rim on the rim of the mug is thick, making it difficult to drink. The handle is very narrow and the leak-proof lid makes it difficult to tip the mug for the last sip. Overall disappointing but I like the color and the coffee stays warm. It could be great, but it needs an overhaul. Okay - I reached out to IronFlask with my concerns and they shipped me a replacement cup that fit my needs quickly and free of charge - no questions asked. Amazing customer service!
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