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Sri Lanka
1 Level
726 Review
46 Karma

Review on Ibera by Francisco Duncan

Revainrating 2 out of 5

The Ibera Online Store Does Not Live Up to Its Expectations

Because I do the majority of my shopping online, I have come to anticipate a certain level of dependability and quality from the products that I buy. Unfortunately, my experience shopping at Ibera's internet store did not live up to my expectations in any way. To begin, the website's interface was confusing and difficult to use. The layout was unclear, making it difficult to locate the products that I was looking for. In addition, the explanations of some of the products were either lacking in detail or ambiguous, making it difficult to make educated decisions regarding which products to purchase. Second, the procedure of checking out was a complete and utter ordeal. Before my order could ultimately be processed, I was required to go through a number of steps and fill out a great deal of paperwork. Even after that, I was not given a specific projected date for when the item would be delivered. To make matters even worse, when my order did eventually arrive, I discovered that the products themselves were not up to par, which made the situation even more frustrating. In spite of Ibera's assertions that its products are long-lasting and dependable, the bike rack that I bought was made of cheap materials and had shoddy construction. Because it was unable to provide a stable hold for my bicycle, it was knocked off during transportation and sustained damage as a result. My shopping experience at Ibera's online business has, on the whole, been less than satisfying. This online store is not one that I would recommend to other consumers due to the poor quality of both the website and the products it sells. I would advise you to seek elsewhere for dependable and high-quality cycling products if that is what you are looking for.

Pros
  • a large selection of riding gear to satisfy the demands of serious cyclists.
Cons
  • There aren't a lot of ways to personalize some goods.