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Review on Rosehip And Hibiscus Eye Cream By Baebody - Reduces Puffiness, Dark Circles And Improves Elasticity, 1.7 Oz by Jennifer Johnson

Revainrating 3 out of 5

Received product with older branding and no safety sealing

As shown in my 1st pic, I received 3 of these baebody eye creams all with the old black & white branding even though the product is now listed with the teal & gray new branding. While they all had expiration dates that are over a year from now, I find it annoying to know that I received older product, especially knowing that there is newer product out there. My 2nd pic shows how all 3 were packaged. All were in small bubble wrap pouches, and when I opened one up, there was no other safety seal besides the adhesive that held the bubble wrap pouch closed (I did not open up the other 2 pouches, but I can see they also do not have any sort of seal on the bottles). My 3rd pic shows how I’ve received 3 baebody eye gels — all the newer branding and all had shrink-wrapped safety sealing and were also in boxes. I also ordered the baebody neck cream (no pic, already using it) — I got the newer branding, and the bottle had shrink-wrapped safety sealing, but was in a bubble wrap pouch. My 4th and 5th pics are of the baebody vitamin c moisturizer I received — also just in a bubble wrap pouch and I can see it does not have shrink wrapped safety sealing. I find this inconsistency with packaging and branding disappointing, but also alarming when I’ve received 4 items from this company without any sort of safety sealing. Is the adhesive on the bubble wrap pouch all the safety sealing to be expected on some of these products? I have 3 eye creams because I messaged and complained about receiving older not safety sealed product. Each time I contacted customer service, I was assured that I would receive newer and sealed product. After receiving the 3rd not sealed eye cream, that customer service rep told me they have no control over what warehouse fulfills an order so I cannot ask for newer product from a different warehouse. These eye creams must be coming from a warehouse near me; they all arrived in 1 day. That warehouse must have a lot of these eye creams without safety sealing.The eye cream itself is okay. I had used the eye gel first and seen positive results, so I thought I would use the eye cream at night. It looks thick and creamy when you open the bottle (my 6th pic), but it doesn’t pump out creamy. It’s kind of thin. I expected it to be the same thick consistency as the baebody neck cream, but it’s not. I can’t see it staying on my skin in a thick smear like the man in the product photos. I wonder if stirring it up will help, but don’t really want to stick anything in there bc that defeats the purpose of the pump, which is a nice feature. It seems to work though, but since I use this at night, and the eye gel in the morning, I’m not sure if both are working, or if it’s just the eye gel working. The eye cream does smell slightly fishy, as other reviewers mentioned, but the biggest issue for me was receiving older product that wasn’t safety sealed.

img 1 attached to Rosehip And Hibiscus Eye Cream By Baebody - Reduces Puffiness, Dark Circles And Improves Elasticity, 1.7 Oz review by Jennifer Johnson



Pros
  • I love this. Really helps with my puffy under eyes
Cons
  • It contains fragrance that may irritate sensitive skin

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