I like that it can be customized to meet our needs, but also has some features from other competitors as well so we are not locked into one platform only! The UI could use improvement (esp for non-technical users). Also, sometimes there's issues with their support team when you need help - they seem overwhelmed by demand/tasks at times which makes things difficult if your request isn't urgent or critical in nature. We needed something more than just CRM capabilities because of how complicated our customer base was. This helped us track all interactions across departments within each client account. I like that its easy to use, it has all of my accounting functions in one place for me which saves time. It's also very user friendly so anyone can use it regardless of their knowledge level. The only thing I dislike about this software is how slow it runs sometimes when you're working with large files or databases. If your looking for something simple then definitely try out erp logic! Accounting function.It makes keeping track of our finances much easier than using two different programs.