The ease of using it in combination with our website. This makes everything much easier for us as we can add things easily without having to go back and forth between two programs. I do not like that when booking rooms the guest does not see their own room until they have already booked. This would make it more convenient if the customer could book first and then be sent an email or notification saying what kind of room was assigned to them. Also, sometimes the client cannot find where to pay but it shows up later on during checkout. Make sure to get everything set properly at install so no errors appear while doing this process which may throw off some users. We solve problems such as tracking our guests' movements around the property (room keys), providing information about services offered via our app, etc.