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Review on πŸ’» Enhance Office Comfort with ViewSonic VG939SM Ergonomic Monitor - 1280X1024P, 60Hz, Blue Light Filter, IPS Technology by Adam Trundle

Revainrating 3 out of 5

Good product. Questionable support

My new 24" Viewsonic VG2439M LED monitor arrived in good condition and was easy to install and set up. I've had two chances to contact Viewsonic Technical Support to resolve a small blurry text issue when connected via a DVI cable. Text was crisp and clear when connected via a VGA cable. The first tech support person seemed too rude to me at the border or almost short I would say. The second was a young woman who seemed more interested in fixing the blurry text problem but only gave me suggestions like trying to connect another computer etc. The problem turned out to be a corrupt device driver related to my computer graphics card (nVidia 7600GT) which I have identified myself. Neither of these two Viewsonic tech support people have mentioned or even considered my graphics card driver as a possible suspect, what strikes me as odd now in hindsight is that the monitor itself is Class 1, well made, well designed and a delivers amazing image quality, coupled with an easy-to-use on-screen menu that's kid-friendly and easy to understand. Coming from the computer industry myself though, I think I've only had two shows with Viewsonic Technical Support. that I'm not that impressed. Maybe the first techie just had a bad hair day?

Pros
  • Good value for money !
Cons
  • It was too much to collect, I will return it.