I like how easy it is for employees or customers who are not familiar with tracking technology can use this software without any training required by our staff members! It also gives us peace-of mind knowing where all team member's equipment/vehicles have been at every moment during their shift which helps prevent theft as well!! If there was anything we didn't love about TraceMe so far then maybe its ease in updating maps but overall very satisfied. Our biggest challenge has always come from keeping up wtih new map updates since they update frequently; however now because trace me tracks everything including customer data (such as phone numbers) it makes things much easier when dealing withe upgrades such as adding more parking lots etc.