It's great to be able to use software for your own protection without having to install anything! I love how easy it was to set up, even with limited experience in this area. There are some things you can't do (like using cloud storage) but all of those functions could probably be added if there were enough demand. The only downside would be if something went wrong during an incident or when trying to figure out what happened after the fact. In either case, support is great. They're always willing to help, whether it's by phone or via email. We've been very happy so far, haven't had any issues at all.