When I click on the link to download their free version, it just says "Sorry, this application is not available in your current location." However, I have downloaded it before. Their website is also difficult to navigate. For instance, if you click on "Help", you get an error message stating that you must enter a username and password. Yet, the Help page clearly states that these credentials are optional. I wish they would put more information on there web pages so that parents could easily find things such as when their child's doctor visits will take place or other important info that parents may want to know. Also, I don't understand why they ask for my email address when I'm trying to download the program. They should at least give me a chance to see who has access to my personal data!