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EZCare Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Vertical Industry, Child Care

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Description of EZCare

EZCare online software is designed for today's childcare professional and makes enrollment, billing, scheduling, and parent engagement easy. Web-based and mobile optimized, you can access your data on every device. EZCare family engagement tools include EZSmiles, a mobile app that keeps parents connected to your center throughout the day, and a parent portal that lets parents make payments, and update child/family information. These tools promote family-child conversation and increase engagement at home.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Excellent Remote Work Product for HR and Admin Departments

The ease of use with our staff has been great! We have only had one glitch so far which was quickly resolved by support team member who contacted us within minutes after we raised ticket via chat feature (which wasn't available earlier). It would be very helpful if they could add more features like video call option or ability send text messages as well; these are needed sometimes when working remotely in different states away from office location - but overall I am happy about this product…

Pros
  • Easy scheduling, easy access
  • Great customer service response speed/time.
  • Very good communication between employees & managers at both ends
Cons
  • I will keep silent

Revainrating 5 out of 5

EZCARE - Great Way To Organize And Process Payment

I love how organized it was! We had no issues with anything in our first month of using this program!! It also helped keep up records very well too since we didn't have paper files before switching over from my last place where everything used papers (even insurance). There were some things missing but nothing major just little quirks here or there like maybe an option not existing when searching something? Maybe if they would add more options while search so people wouldn’t think its all black

Pros
  • Lots available resources at your fingertips
Cons
  • Some cons

Revainrating 4 out of 5

Great software for scheduling and communicating

I like how simple it was once complete setup (which took about 30 minutes). It has really helped me be more organized with my schedule & communication between staff members! You have no idea what kind of stuff they put in them - so sometimes things do get lost down there when replying back or something but overall everything works great!! The system isn't very user friendly if its hard work getting everyone up an running smoothly together which takes time before all systems are goin perfectly…

Pros
  • I like that it is easy and we have everything in one place!
Cons
  • It's not very user friendly it looks very unpolished still