The instructions were pretty useless but gave enough information to get you started. I selected the tube indicated and plugged it into the iPad's headphone jack and pressed lightly. I then used a small pair of pliers to press down on the column and tap VERY lightly. I used a pair of pliers to grab the end of the collar and gently pull it out, squeezing slightly so the tube will hold whatever it is grabbing. After a minute or two of fiddling, it fell out along with part of the headphone jack stem and a very small screw that appeared to be part of the headphone jack. Encouraged by this victory, I tightened my pliers around the tube and reinserted it. Even after repeated knocking and pulling nothing came out. So I re-tightened it and pulled hard. The rest of the fork came out and a tip clearly visible. Removed all of this from the tube and turned on the iPad. It worked. I bought headphones and played the song on YouTube and the phones worked fine. Toggled them on and off to make sure there were no more issues and everything was fine. Much cheaper than paying a technician to mess with it!
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