Review on 🗄️ Vaultz Locking CD File Cabinet with 4 Drawers - 15.25 x 14.00 x 14.50 Inches - Black (VZ01049) by Duane Hayes

I have two of the two CD trays and love them so I expected nothing less from a four tray system which was a mistake. Drawers get stuck when I try to slide them back into the closet and I try to slide them back 3 or 4 times before they line up. I've pulled out all the drawers to see what's going on and I can't find anything I put in there that's causing this and I'm struggling to find the cause of it. If it was just a drawer I would still give it four stars, but there is another flaw I ran into that almost made me give it two stars. I noticed that one of the key cylinders would get stuck when I turned it and eventually it wouldn't turn at all and when I pulled the key out about three quarters of the key cylinder came out. I've had the cabinet for over a year now and I understand the wear and tear that is going on and went to them hoping for help to fix it myself. I emailed asking if they could help me or even if I could buy a new key cylinder to replace it myself. I've heard nothing but crickets since then, and that was over two months ago. Your customer service has been helpful before so I'm not sure what's going on but if I don't hear back in the next few weeks I will downgrade this to a 2 star rating. Update (two weeks later): No connection. Maybe they have been bought since I last bought from them or contacted them. Or maybe through sheer luck I had had a good experience. I no longer recommend you to buy this product. For the price there are better alternatives.