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1 Level
1320 Review
52 Karma

Review on CustomerVox by William Mathis

Revainrating 5 out of 5

CustomerVox is the perfect tool for building a more personalized relationship with your customers.

I like the ability to see a customers last visit and what they did on the site. I also enjoy that the dashboard gives you a lot of insight into your customers. I dislike that I can't seem to find a way to send an email to a customer if they haven't logged into their account. I think that is a great feature to have. I also dislike that I can't send a welcome email to new customers. It's a great tool and I wish I had known about it when starting my site. I am able to find out what my customers last order was from their last visit and what they did on the site. I am also able to send them a welcome email, if they haven't logged in to their account. CustomerVox is very easy to use and has a lot of useful features. The customer service is also very helpful and responsive. I have not really found anything I dislike about the service. CustomerVox is a great tool to help build a more personalized relationship with your customers. I am able to send them emails and texts to keep them informed about my store and services. I also use the customervox app to send them notifications about sales and promotions.

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Pros
  • Their support team works hard at keeping everything running smoothly for me! They are quick too respond back whenever there may be issues or questions we need answered quickly before our next scheduled shift starts so any downtime doesn’t disrupt us as much during normal work hours which helps both myself personally & professionally along side many others who rely heavily upon this
Cons
  • There are troubles