Madison is very professional, efficient & organized in all aspects of their business from proposal writing to execution through production management with clients' projects as well! They are always available for support even when I'm out-of town or busy at my other job because they understand how important it's been having them onboard since day one so far!! If there were anything better about Miles Media (besides working alongside such knowledgeable professionals), then please let me know :) As an independent producer who needs resources outside her own skill set - including project managers / writers etc., she has helped tremendously by being able not only get us started but helping guide our process forward every step along way while balancing multiple workloads + deadlines simultaneously which was quite daunting considering we've never worked together before this partnership. I like how easy it is to use, they have great customer service too! They are very helpful in helping choose what works best for my business needs as well as giving me tips & tricks of things i've never heard about before. There's nothing bad at all with them - everything has been good so far. This software really helps us keep track of our social posts which makes our life easier.