The website is very user-friendly, has great content and it provides excellent customer service when there are any issues that arise during our use of their services. They have been able to build out an extensive library of resources quickly using my own data as well as other companies' data which makes creating new projects much easier than if we had started from scratch ourselves! We've used them before but were not happy at how time consuming some tasks could be so this project was done in conjunction with another supplier who did most of the heavy lifting (and charged more!). This allowed us to focus entirely on what they do better - providing support after hours etc. The support team is very helpful and responsive when needed. They are always willing to help and provide resources as well as solutions. I have not found anything I dislike about ICT Resources. If you need help solving any issues, they are quick to respond and work with you to find the right solution. We use ICT Resources for our email marketing campaigns. Their customer service has been exceptional and their team has helped us solve many problems related to email campaigns.