I like how easy it was for me as an officer, or any other user in general; you can search through all cases with ease! It's also very intuitive which makes searching much easier than some others out there (such as CODIS). The only thing about this program i dislike would be if they could make more features available so we don't have too many tabs open at once when working/searching our database but overall great software!! Easy accessability throughout my office allowing us quick answers regarding investigations while not having multiple windows up simultaneously making things difficult because one case might get lost within another window causing confusion during searches etc..