I like that it allows you as an admin user, or even other users who have access to this tool, in order for us to be able to see what our teams are working on at any given time. It can also give me insight into how my teammates are feeling about their projects currently. Sometimes when we use surway one of multiple things happen which causes confusion as well as frustration within myself because i feel like there should be more features included with such a simple app! We love using surway during meetings so everyone knows where they stand and if something needs attention from management before being moved forward.