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784 Review
64 Karma

Review on CoolTool by John Huskisson

Revainrating 5 out of 5

Easy and user friendly platform for client satisfaction

I like that it's easy to use, has many surveys available (some of them are free) as well some paid options depending how much you'd be willing/able pay per survey completion or answer given. A little hard sometimes at first but after awhile with practice becomes easier! It would help if there were more information about what each option meant in terms of questions asked etc so not sure why this isn't displayed when answering one? Great site overall- just need something added here maybe?? For example; "what was your favourite part?" instead saying 'this' could mean different things which can make answers difficult especially since we all have likes & dislikes!! Good way to keep up w our clients by keeping us constantly updated regarding their needs / wants - great tool too.

img 1 attached to CoolTool review by John Huskisson



Pros
  • Easy navigation
  • Many choices for completing tasks suchs anonynous feedback
  • Very good user experience design.
  • The customer support team is awesome
Cons
  • Empty