Header banner
Revain logoHome Page
cooltool logo

CoolTool Review

3

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Marketing, Other Marketing Software

View on AmazonView on Π―M

Description of CoolTool

CoolTool is an online platform for market research.

Reviews

Global ratings 3
  • 5
    3
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Very simple online platform ideal if you want quick access

The fact that it's an intuitive site with no bells and whistles, but very useful. I like how easy it is to upload my own surveys and the fact that they are completely free to use. They have some good guides and tips on how to conduct interviews and focus groups too. Nothing really. It's great! The ease of use, data collection process, ability to customize your questionnaire & reporting options are some key features that I like about this tool! It's also easy enough so even novice users can get

Pros
  • Also their support team has always helped me tremendously whenever i reached them regarding questions / help

Revainrating 5 out of 5

Cool Tool offers an effective alternative

The best way to conduct market researches are with cooltool, it's very good for social media marketing. It can be used for any purposes; we have used it to measure the likes of our marketing campaigns. There is nothing much to dislike as most things are easy to use. With more than 100 million users, one can use the platform safely and without hassles. I find their dashboard user-friendly but sometimes you might need to understand it from someone else's point of view so that problem is solved.…

Pros
  • Easy interface
  • Ability make unique question types such "True False" etc.
  • User friendly layoutEasy navigation through pages
  • Great customer service support team always willing help solve technical difficulties / errors within an hour at least once every monthCons : Nothing really comes immediately into mind

Revainrating 5 out of 5

Easy and user friendly platform for client satisfaction

I like that it's easy to use, has many surveys available (some of them are free) as well some paid options depending how much you'd be willing/able pay per survey completion or answer given. A little hard sometimes at first but after awhile with practice becomes easier! It would help if there were more information about what each option meant in terms of questions asked etc so not sure why this isn't displayed when answering one? Great site overall- just need something added here maybe?? For…

Pros
  • Easy navigation
  • Many choices for completing tasks suchs anonynous feedback
  • Very good user experience design.
  • The customer support team is awesome
Cons
  • Empty