I like that it's easy for me as an individual user (I'm not IT) with limited training capabilities in order set up my own software solution at work! There are many features of this product which can be overwhelming when you first start using them all together but once they get used over time everything starts clicking into place very nicely - even though there may still need some tweaking here or another from your end depending upon what exactly needs changing/adjusting before things just "click".
The ability to have multiple users working off one profile without having each other see their information makes our jobs much easier during times where we're doing more than 1 person per shift!!