I like how it provides easy access to all the details of my inspections, including pictures! It's also very user friendly for inspectors that don't have much experience with this type of program. There are some areas where there could be more detail provided in the instructions (e.g., what happens if you do not use an inspector tool). Also, when using multiple tools at once, sometimes Inspector can get confused about which one should go first during the next step or final report creation phase. This may happen because they both need to receive input from their respective owner before continuing onto the next stage - but only after receiving inputs via those owners' individual forms/tools.