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Hong Kong, Rochester
1 Level
710 Review
37 Karma

Review on The Jacobson Group by Eric Timbeross

Revainrating 1 out of 5

This company offers a variety of services to businesses.

The site looks pretty decent. They've also implemented a great social media presence. A couple of minor issues though. First, they're offering the same package to non-profits as they are to for profit companies. Not sure if that's a mistake or intentional. Second, their pricing structure isn't very transparent. For instance, when you enter the contract number you get a monthly fee that is higher than if you entered a single contract. Also, there is no way to compare costs between contracts. Finally, the company does not seem to understand that the customer's main interest is in the quality of services provided. Their slogan "Our Clients' Success Is Our Success" implies that they are concerned about the client's success, but they aren't. They're concerned about their own success, and the client is merely an excuse to drive their business forward. I would avoid them if possible.

Pros
  • I think they offer more packages than any other software.
  • They are willing to work with your project budget (if you provide a proposal).
Cons
  • In particular, you can only view one dataset.
  • No API available to develop applications on top of it.