It's very easy to use it saves my life every day when I need to work remotely or travel all over the globe! There are no downsides about this service either if you have nothing bad to say then there shouldn't be anything else in its favor too! If everything goes well we won't see something like that because of our previous experience was excellent but now since cloud desktop has been implemented into our system things started going wrong sometimes which made us think twice before using such services again. We've never had problems so far though they're still working hard to provide better support than what their competitors offer.