There are many tools out there, but this one has been very user friendly from day 1 - so much easier than having to call up someone who speaks your native tongue! Nothing at present, I've only had it about 3 weeks now, but nothing really stands out as being better or worse when compared with other similar products in my opinion. It was recommended by our accountant/CFO who used it before us which helped me decide whether we should use it too. The interface is very simple to use and the customer support team is always available to help you with any questions or issues you may have. I do not like how the price can vary depending on the size of your project. Sometimes it can be quite expensive, but it's worth it if you need high quality translations. They are a great translation service. We used them for a couple of years when we were working in another company. They helped us translate our website into Spanish and Portuguese.