I like how easy it was for me as someone who has never used this type of program before! It's very helpful in that you don't have too many options when creating emails - everything can be done right from within one spot (like if your website needs some work). Sometimes there are minor glitches but nothing major at all really so far with their customer service department being able to help out any time needed!! You get what u pay foor. If they offer free trials then go ahead & try them because sometimes these programs aren’t cheap especially depending where yu live/work etc.. As longs its worth paying $5-$10 per month i will do business woth ya'll again. !