Review on Long-Lasting And Reliable CELEWELL CR1225 3V Lithium Battery - 5 Pack With 5-Year Warranty by Amber Perez

I could not be happier with this product or with the customer service I received from Celewell!I purchased this product to replace a battery in my thermometer. When I put one of the batterie in the thermometer, the indicator on the thermometer read "Lo." I thought that meant the battery was not working, so I tried all 5 of the batteries with the same result. Since I thought all of the batteries were bad, I sent an email to Celewell customer service. I received a reply almost immediately, saying they were very sorry the batteries were defective and they would send new batteries right away. I little later I received an email saying they had done some research and discovered that the "Lo" indicator in fact meant that the thermometer temperature was too low to register a temperature (since, of course, before putting it in your mouth, it is at room temperature). They asked me to try using the thermometer with each of the batteries (I guess I should have done that in the first place!) and it worked fine in every case. When I let them know, they said they would send me additional batteries anyway for the "inconvenience" (I'd say they were the ones who were inconvenienced!). They also said they would add information about "Lo" indicators on thermometers to the description of their product so other people would not have the same misunderstanding I did.It's so nice to find a company that truly cares about their product and the customers they serve! Thank you, Celewell.