The best thing about this software is that it allows me to communicate easily within my staff (i mean from one location or country) regarding room availability at any time of day/night which saves so much stress in communicating through emails! Also makes searching easier as well because you can search by date range instead having an endless list of rooms available etc..
I would like if they added google calendar integration; i think its possible but have not tried yet since we dont use Google Calendar very often now days? Maybe when adding new properties there should be some training provided online rather than asking each individual who uses different platforms such as outlook emailing services how do all those things work together?!